Live Scan & Fingerprinting at Certifix Live Scan dbw Green Mail
Certified background checks, DOJ routing, and card rolling in Palo Alto, CA
3790 El Camino Real ., Palo Alto, CA 94306
Verification Source & Evidence
Verified by California DOJ public Live Scan listing, checked July 3, 2026. Official Registry Directory
State Caution Notice: The California Department of Justice recommends contacting providers in advance to verify current hours, rolling fees, and appointment requirements.
Service Fees
*State licensing fees (DOJ/FBI charges) are separate and determined by your requesting agency codes.
Walk-in & Hours
Appointment Required
Please book a slot online or call ahead before visiting.
What to Bring to Your Appointment
Valid Photo ID
Bring an unexpired government photo ID (Driver's License, Passport, State ID, or Military ID).
Request Forms / Cards
Bring the state-specific Live Scan Request Form or physical FD-258 fingerprint cards provided by your employer.
ORI Code Details
Make sure your form has the correct ORI code so your results route to the correct licensing board.
Acceptable Payment
Call ahead to confirm accepted payment methods (credit card, cash, money order, or corporate billing).
Services Supported at this Location
DOJ Live Scan
California Department of Justice fingerprinting for local licensing & employment.
Frequently Asked Questions (FAQs)
Does Certifix Live Scan dbw Green Mail accept walk-ins for Live Scan in Palo Alto, CA?↓
No, Certifix Live Scan dbw Green Mail operates on an appointment-only basis for fingerprinting in Palo Alto, CA. You must book a slot online or call ahead before visiting.
What is the fingerprinting rolling fee at this location in Palo Alto?↓
The rolling fee at Certifix Live Scan dbw Green Mail in Palo Alto, CA is $40. Please note that government agency fees (e.g., state DOJ and FBI processing fees) are separate charges dictated by the requesting agency and licensing type.
How long does a Live Scan background check take to process in California?↓
Electronic Live Scan submissions are securely transmitted immediately to state or federal agencies. Most background checks are processed within 24 to 72 hours. In rare cases where manual review is required, it can take up to 30 days.
Where can I get ink fingerprinting cards in Palo Alto, CA?↓
Certifix Live Scan dbw Green Mail provides physical fingerprint card rolling (typically FD-258 cards) at their address: 3790 El Camino Real ., Palo Alto, CA. Please call ahead at (650) 494-2660 to verify if they provide the physical cards or if you must bring your own.